TERMS AND CONDITIONS OF USE AND PURCHASE

DERMOLUTION

Welcome to the Dermolution website.

Accessing, browsing, and using this website implies full and unreserved acceptance of these Terms and Conditions. If the user does not agree with any of these terms, they must refrain from using this website.

1. IDENTITY OF THE SITE OWNER

This website is operated by:

DERMA CHOICE, S.A. DE C.V.
RFC: DCO230504RP0

Registered address:
Cerrada de los Cipreses 38
Colonia Lomas del Sol
Huixquilucan, Estado de México
C.P. 52789
Mexico

Customer service email:
hola@dermolution.com

(hereinafter, “Dermolution,” “the company,” or “the site”).



2. PURPOSE OF THE WEBSITE

The purpose of this website is to offer information, marketing, and sales of cosmetic and skincare products developed and marketed under the Dermolution brand.

The use of this site implies acceptance of these terms, as well as the complementary policies published on the site, including:

  • Privacy Policy

  • Shipping Policy

  • Returns and Exchanges Policy

  • Any other policy published on the site



3. USE OF THE SITE

The user agrees to use this website only for lawful purposes and in accordance with applicable legislation.

The following are strictly prohibited:

  • using the site for fraudulent purposes

  • making fake or speculative purchases

  • attempting to access internal site systems

  • introducing viruses or malicious software

  • using the site's content without authorization

Dermolution reserves the right to restrict or cancel access to the site for any user who violates these terms.



4. PRODUCT INFORMATION

Dermolution strives to ensure that all information related to its products, including descriptions, ingredients, benefits, photographs, and usage recommendations, is as accurate as possible.

However, the site does not guarantee that all information is free of typographical errors or pending updates.

Dermolution reserves the right to:

  • modify product descriptions

  • update formulations

  • change presentations or packaging

  • discontinue products

without prior notice.



5. COSMETIC NATURE OF PRODUCTS

The products marketed on this site are cosmetics.

They are not medicines and do not substitute professional medical evaluation or treatment.

The information provided on this site is for informational purposes and does not constitute medical advice.

Results may vary depending on skin type, personal care habits, and individual conditions of each user.

In case of irritation or adverse reaction, it is recommended to discontinue product use and consult a health professional.



6. PRICES

All prices published on the website are expressed in Mexican pesos (MXN) and include applicable taxes, unless otherwise indicated.

Dermolution reserves the right to modify product prices at any time without prior notice.

The prices applicable to a purchase will be those in effect at the time of order confirmation.



7. PRODUCT AVAILABILITY

Product availability is subject to inventory.

Should a requested product not be available after the purchase has been made, Dermolution may:

  • offer a substitute product

  • reschedule shipping

  • issue a corresponding refund



8. PURCHASE PROCESS

To make a purchase on the website, the user must:

  1. select the desired products

  2. add them to the shopping cart

  3. provide the required shipping information

  4. select the payment method

  5. confirm the order

Once the order is confirmed and payment validated, the user will receive a confirmation email.



9. PAYMENT METHODS

Payments made on the website may be processed using the payment methods available on the platform, which may include, among others:

  • credit cards

  • debit cards

  • electronic payment platforms

Dermolution uses secure payment platforms to process transactions.



10. SHIPPING

Shipping conditions, delivery times, and applicable costs are detailed in the Shipping Policy available on this website.



11. RETURNS AND EXCHANGES

Conditions related to exchanges, returns, and refunds are regulated in the Returns and Exchanges Policy published on the website.



12. INTELLECTUAL PROPERTY

All content present on this website, including but not limited to:

  • trademarks

  • logos

  • texts

  • images

  • photographs

  • site design

  • graphics

  • videos

  • visual elements

is the property of Dermolution or its respective owners and is protected by applicable intellectual property legislation.

Reproduction, distribution, or use without prior written authorization is prohibited.



13. PERSONAL DATA PROTECTION

The processing of personal data provided by users is governed by the Privacy Policy published on this website.



14. LIMITATION OF LIABILITY

Dermolution will not be liable for damages arising from:

  • improper use of products

  • individual reactions to ingredients

  • use of products contrary to instructions

  • technical interruptions of the website

  • internet failures or third-party providers

The user is responsible for verifying that the products are suitable for their skin type before use.



15. MODIFICATIONS TO THE TERMS

Dermolution reserves the right to modify these Terms and Conditions at any time.

Modifications will take effect from the moment of their publication on the website.



16. APPLICABLE LAW

These Terms and Conditions are governed by the applicable laws in the United Mexican States.

Any dispute arising from the use of this site will be submitted to the jurisdiction of the competent courts in Mexico.



17. CONTACT

For any questions related to these Terms and Conditions, the user can contact Dermolution via the following email:

hola@dermolution.com