PRIVACY NOTICE

DERMOLUTION

At DERMA CHOICE, S.A. DE C.V., owner of the Dermolution brand, we are committed to protecting the privacy and personal data of our customers, users, and visitors to our website.

This Privacy Notice describes how we collect, use, protect, and, where applicable, share your personal information.

 

 

1. IDENTITY OF THE DATA CONTROLLER

The data controller responsible for processing your personal data is:

DERMA CHOICE, S.A. DE C.V.
RFC: DCO230504RP0

Address:
Privada de los Cipreses 38
Colonia Lomas del Sol
Huixquilucan, Estado de México
C.P. 52789
Mexico

Contact email:
hola@dermolution.com

 

 

2. PERSONAL DATA WE COLLECT

For the purposes indicated in this Privacy Notice, we may collect the following personal data:

  • full name

  • email address

  • phone number

  • shipping address

  • billing information

  • purchase history

  • website browsing information

Likewise, when you browse our website, we may collect information through cookies and similar technologies, such as:

  • IP address

  • browser type

  • pages visited

  • time spent browsing the site

 

 

3. PURPOSES OF DATA PROCESSING

The personal data we collect is used for the following purposes:

Primary purposes

  • process and manage purchases made on the website

  • ship purchased products

  • confirm orders

  • provide customer support

  • answer questions, requests, or comments

  • process payments

  • issue invoices when requested

Secondary purposes

  • send promotional information

  • send updates about Dermolution products

  • conduct satisfaction surveys

  • improve user experience on the website

  • statistical and consumer behavior analysis

If you do not wish for your data to be used for secondary purposes, you can communicate this to the following email address:

hola@dermolution.com

 

 

4. TRANSFER OF PERSONAL DATA

Your personal data may only be shared when necessary for the fulfillment of the purposes described in this notice, for example with:

  • payment platforms

  • courier and logistics services

  • technology providers that operate the website

  • data analysis tools

These third parties are obligated to protect your information in accordance with applicable law.

Dermolution does not sell or trade personal data to third parties.

 

 

5. ARCO RIGHTS

You have the right to:

  • Access your personal data

  • Rectify your data if it is incorrect or outdated

  • Cancel your data when you consider it unnecessary

  • Object to the processing of your data

These rights are known as ARCO Rights.

To exercise any of these rights, you must send a request to the following email address:

hola@dermolution.com

The request must include:

  • name of the data subject

  • clear description of the right you wish to exercise

  • information that allows identifying your data

 

 

6. LIMITATION OF USE OR DISCLOSURE OF DATA

You can limit the use or disclosure of your personal data by sending a request to the following email address:

hola@dermolution.com

 

 

7. USE OF COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and other technologies to improve the user's browsing experience.

These technologies allow:

  • remembering browsing preferences

  • analyzing user behavior on the site

  • improving platform functionality

The user can disable the use of cookies from their browser settings.

 

 

8. INFORMATION SECURITY

Dermolution implements administrative, technical, and physical measures to protect personal data against damage, loss, alteration, or unauthorized access.

 

 

9. MODIFICATIONS TO THE PRIVACY NOTICE

Dermolution reserves the right to modify this Privacy Notice at any time.

Any changes will be published on the website.

 

 

10. CONTACT

If you have questions about this Privacy Notice or the processing of your personal data, you can contact:

hola@dermolution.com